Shipping policy

RIICHFIT SHIPPING POLICY

Last Updated: July 3, 2026

At Riichfit, we are committed to getting your order to you as efficiently as possible. Please review the information below before placing your order.

Order Processing
Many Riichfit products are made to order. Orders generally require 2–7 business days for processing and production before shipment. Processing times may be longer during product launches, holidays, sales, periods of high demand, or circumstances outside our reasonable control.

Estimated Shipping Times
After processing, estimated U.S. delivery is generally 3–8 business days. These timeframes are estimates only and are not guaranteed.

Multiple Shipments
Items in the same order may be produced or fulfilled by different facilities. As a result, your order may arrive in multiple packages at different times. You will not be charged additional shipping solely because we divide an order into multiple shipments.

Tracking Information
When tracking is available, customers will receive tracking information after an order ships. Please allow time for the carrier’s system to update after a shipping label is created.

Incorrect or Incomplete Addresses
Customers are responsible for entering a complete and accurate shipping address at checkout. Riichfit is not responsible for packages delayed, returned, misdelivered, or lost because of incorrect or incomplete customer-provided address information.

If you notice an address error, contact us as soon as possible. We cannot guarantee changes once an order has entered production or shipped.

Carrier Delays
Riichfit is not responsible for shipping delays caused by postal carriers, severe weather, natural disasters, customs, labor disruptions, peak holiday volume, or other events outside our reasonable control.

Lost or Missing Packages
If tracking shows unusual delays or a package appears lost, contact us promptly. We will review the available tracking and fulfillment information and assist with the appropriate next steps. A replacement or refund is not automatically guaranteed and may depend on the circumstances, carrier findings, and applicable law.

Packages Marked Delivered
If tracking shows “delivered” but you cannot locate your package, check around the delivery location, with household members, neighbors, leasing offices, and the shipping carrier. Contact us if you still need assistance.

International Orders
If international shipping is offered, customers may be responsible for customs duties, import taxes, fees, or other charges imposed by the destination country unless otherwise stated at checkout. International delivery times may vary.

Questions
For shipping questions, contact Riichfit using the contact information listed on our website and include your order number when available.